Privacy Policy – fp777 Online Casino

1.1 This Privacy Policy ("Policy") is issued by fp777 ("fp777," "we," "us," or "our") and applies to all personal data collected, processed, and stored by fp777 in connection with your use of the fp777 online casino platform accessible at fp777.one (the "Platform"), including all associated services, features, and communications.

1.2 fp777 is committed to protecting the privacy of its Members and handling personal data responsibly, transparently, and in compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines, its Implementing Rules and Regulations, and applicable guidelines issued by the National Privacy Commission (NPC).

1.3 This Policy applies to all individuals who interact with fp777, including registered Members, prospective Members who browse the Platform, and individuals who contact fp777's customer support. By using the Platform, you acknowledge that you have read and understood this Policy.

1.4 This Policy should be read in conjunction with fp777's Terms & Conditions and Responsible Gaming Policy, which together govern your relationship with fp777.

2.1 For the purposes of the Data Privacy Act of 2012 and this Policy, fp777 acts as the Personal Information Controller (PIC) in respect of the personal data of its Members and Platform users.

2.2 As Personal Information Controller, fp777 determines the purposes and means by which your personal data is collected and processed, and is responsible for ensuring that all processing activities comply with applicable data protection laws.

2.3 fp777 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with data protection obligations and serving as the point of contact for data privacy inquiries. The DPO may be reached via the contact channels described in Section 16 of this Policy.

2.4 Third-party service providers engaged by fp777 (including payment processors, game providers, and fraud detection services) may act as Personal Information Processors (PIPs) under written agreements that require them to process data solely on fp777's documented instructions and in compliance with applicable law.

3.1 fp777 collects the following categories of personal data from Members and Platform users:

Identity and Contact Data

• Full legal name as it appears on government-issued identification;
• Date of birth (for age verification — you must be 21 or older to use fp777);
• Registered Philippine mobile number;
• Email address;
• Residential or correspondence address (where provided).

Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., PhilSys ID, passport, driver's license, SSS ID, GSIS ID, Voter's ID);
• Proof of address documents (e.g., utility bills, bank statements);
• Source of funds documentation, where required by anti-money laundering (AML) obligations;
• Facial verification images or video where applicable.

Financial and Transaction Data

• GCash account number or PayMaya account details used for deposits and withdrawals;
• Bank account details (BPI, BDO, Metrobank) used for transfers;
• Deposit and withdrawal history;
• Account balance and transaction records.

Gaming Activity Data

• Game session history, including games played, bet amounts, outcomes, and session durations;
• Sports betting selections and wager records;
• Bonus and promotion participation history;
• Responsible gaming settings and self-exclusion requests.

Technical and Usage Data

• IP address and approximate geolocation (country and city level);
• Device type, operating system, and browser information;
• Login timestamps and session activity logs;
• Cookie identifiers and similar tracking data (see Section 9).

Communications Data

• Records of live chat conversations with fp777 support;
• Email correspondence sent to or received from fp777;
• Records of any complaints or dispute submissions.

4.1 fp777 collects personal data through the following means:

• Directly from you — when you complete the registration form, submit KYC documents, make deposits or withdrawal requests, contact support, or participate in promotions;
• Automatically — through your use of the Platform, including via cookies, server logs, and session tracking technologies that capture technical and usage data (see Section 9);
• From third parties — including identity verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, and game providers, where such sharing is necessary to provide services to you or to comply with legal obligations.

4.2 Where we collect personal data from third parties, we ensure that those parties have a lawful basis for sharing that data with fp777 and that such sharing is consistent with this Policy.

5.1 Under the Data Privacy Act of 2012, fp777 processes your personal data on the following legal bases:

Processing Purpose	Legal Basis
Account registration and management	Performance of contract (Terms & Conditions)
Identity and age verification (KYC)	Legal obligation; performance of contract
Processing deposits and withdrawals	Performance of contract
Anti-money laundering (AML) compliance	Legal obligation
Fraud prevention and security monitoring	Legitimate interests; legal obligation
Responsible gaming tools and self-exclusion	Legal obligation; legitimate interests
Marketing and promotional communications	Consent (withdrawable at any time)
Customer support communications	Performance of contract; legitimate interests
Platform analytics and improvement	Legitimate interests

5.2 Where fp777 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

6.1 fp777 uses the personal data we collect for the following purposes:

• Account creation and management: Establishing your fp777 account, maintaining your account profile, and enabling you to log in and use the Platform;
• Identity and age verification: Confirming that you are 21 years or older and that the identity information provided is accurate, as required by PAGCOR-aligned obligations and Philippine law;
• Service delivery: Providing access to casino games, live dealer tables, sports betting, bingo rooms, and all other Platform services;
• Financial processing: Processing your deposits via GCash, PayMaya, and banking channels, and executing your withdrawal requests to your verified payment accounts;
• Regulatory compliance: Meeting our AML, counter-terrorism financing (CTF), and KYC obligations under Philippine law and our operating framework, including reporting obligations to relevant authorities;
• Fraud and security: Detecting, investigating, and preventing fraudulent activity, account takeovers, collusion, and other security threats to you and the Platform;
• Responsible gaming: Monitoring gaming activity to identify potential problem gambling behaviour and delivering responsible gaming tools, alerts, and self-exclusion management in compliance with our obligations;
• Customer support: Responding to your inquiries, resolving disputes, and maintaining records of support interactions;
• Marketing: Sending you information about promotions, bonuses, and Platform updates, where you have consented to receive such communications;
• Platform improvement: Analysing usage patterns and technical data to improve Platform performance, user experience, and game offerings;
• Legal proceedings: Exercising or defending fp777's legal rights in the event of a dispute or regulatory inquiry.

6.2 fp777 will not use your personal data for any purpose that is materially different from those listed above without providing prior notice and, where required, obtaining your consent.

7.1 fp777 may share your personal data with the following categories of recipients:

• Payment processors: GCash (GXI), PayMaya (Voyager Innovations), BPI, BDO, Metrobank, and cryptocurrency gateway providers — to execute your deposit and withdrawal transactions;
• Identity verification providers: Third-party KYC service providers who assist fp777 in verifying identity documents and performing age verification;
• Game providers: JILI, Pragmatic Play, PG Soft, Habanero, WM Gaming, and other certified game suppliers — limited technical and account data required to deliver game sessions and resolve disputes;
• Fraud and security services: Providers of fraud detection, AML screening, and cybersecurity services that assist fp777 in protecting the Platform and its Members;
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), Philippine law enforcement agencies, and courts, where fp777 is required by law or legal process to disclose information;
• Professional advisors: Legal counsel, auditors, and accountants acting under professional confidentiality obligations, to the extent necessary for fp777's operations;
• Business successors: In the event of a merger, acquisition, or transfer of fp777's business or assets, personal data may be transferred to the successor entity, subject to the same privacy protections.

7.2 All third-party service providers engaged by fp777 are required to process personal data only on fp777's documented instructions, to maintain appropriate technical and organisational security measures, and to comply with applicable data protection laws.

8.1 Some of fp777's third-party service providers (including certain game providers and technical infrastructure partners) may be located outside the Republic of the Philippines. Where this is the case, your personal data may be transferred to and processed in countries other than the Philippines.

8.2 fp777 ensures that any international transfer of personal data is subject to appropriate safeguards as required by the Data Privacy Act of 2012 and NPC guidelines, including:

• Contractual clauses obligating the recipient to provide an equivalent level of data protection to that applicable in the Philippines;
• Transfer to jurisdictions recognised by the NPC as providing an adequate level of protection; or
• Your explicit consent, where applicable.

8.3 For information about the specific safeguards applicable to any particular international transfer, you may contact fp777's Data Protection Officer using the details in Section 16.

9.1 fp777 uses cookies and similar tracking technologies (collectively, "Cookies") on the Platform to provide functionality, analyse usage, and deliver a personalised experience.

9.2 The following types of Cookies are used on the fp777 Platform:

Cookie Type	Purpose	Duration
Essential	Required for platform login sessions, account security (2FA tokens), and core functionality. Cannot be disabled without affecting platform operation.	Session / Up to 30 days
Functional	Remembers your preferences (e.g., language, game lobby filters, "remember me" login) to improve your experience.	Up to 90 days
Analytical	Collects anonymised or aggregated data on how Members use the Platform (pages visited, session duration, feature engagement) to help fp777 improve the product.	Up to 12 months
Security	Used by fp777's fraud prevention systems to identify unusual access patterns, detect bot activity, and protect Member accounts from unauthorised access.	Session / Up to 12 months

9.3 You may control or delete cookies through your browser settings. Disabling essential cookies will affect your ability to log in and use the Platform. Disabling analytical cookies will not affect Platform functionality.

9.4 fp777 does not use advertising or cross-site tracking cookies for the purpose of delivering targeted advertising to users of other websites.

10.1 fp777 retains personal data for no longer than is necessary for the purposes for which it was collected, or as required by applicable law, whichever is longer.

10.2 The following retention periods apply as a general guide:

• Account and KYC data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping obligations under Philippine law;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations;
• Gaming activity logs: Retained for a minimum of two (2) years from the date of the activity, or longer where required for dispute resolution or regulatory purposes;
• Customer support records: Retained for two (2) years from the date of the support interaction, or longer where the subject matter is subject to ongoing dispute or legal proceedings;
• Marketing consent records: Retained until consent is withdrawn and for one (1) year thereafter as evidence of the consent record.

10.3 At the end of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.

• Right to be Informed: You have the right to be informed of the purposes for which your personal data is being processed, as set out in this Policy;
• Right of Access: You have the right to request a copy of the personal data fp777 holds about you, along with information about how it is being used;
• Right to Correction: You have the right to request correction of inaccurate or incomplete personal data held by fp777;
• Right to Erasure: In certain circumstances, you have the right to request deletion of your personal data. This right is subject to limitations where fp777 is required by law to retain the data (e.g., AML retention obligations);
• Right to Data Portability: Where technically feasible and where processing is based on your consent or the performance of a contract, you may request that fp777 provide your personal data in a structured, commonly used, and machine-readable format;
• Right to Object: You have the right to object to the processing of your personal data where fp777 relies on legitimate interests as the legal basis, and where your interests override those of fp777;
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal;
• Right to Lodge a Complaint: If you believe that fp777 has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

fp777 will respond to all verified data privacy requests within thirty (30) calendar days of receipt. Where a request is complex or high in volume, we may extend this period by a further thirty (30) days, of which we will notify you.

12.1 The fp777 Platform is not directed to or intended for use by individuals under 21 years of age. This restriction is a mandatory legal requirement under PAGCOR regulations governing online gaming in the Republic of the Philippines.

12.2 Age verification is a mandatory component of the fp777 KYC process. fp777 requires all Members to confirm their date of birth during registration and to submit a valid government-issued photo identification confirming they are at least 21 years old before full account functionality is enabled.

12.3 If fp777 discovers or has reasonable grounds to believe that a Member is under 21 years of age, fp777 will immediately suspend the account, reverse any deposits made, and permanently close the account. fp777 reserves the right to take all further steps required by applicable law.

12.4 If you have reason to believe that an individual under 21 has registered on the fp777 Platform, please notify fp777 immediately via the contact details in Section 16.

13.1 fp777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include but are not limited to:

• SSL/TLS encryption: All data transmitted between your device and fp777's servers is encrypted using industry-standard SSL/TLS protocols, ensuring that your login credentials, financial data, and session information are protected in transit;
• Data encryption at rest: Sensitive personal data, including KYC documents and financial records, is stored in encrypted form in fp777's secure data infrastructure;
• Access controls: Access to personal data within fp777 is restricted to authorised personnel on a strictly need-to-know basis, with role-based access controls and audit logging;
• Two-factor authentication: fp777 offers two-factor authentication (2FA) to all Members as an additional layer of account security, and strongly recommends its use;
• Intrusion detection and monitoring: fp777's infrastructure is protected by continuous security monitoring, intrusion detection systems, and regular security assessments;
• Staff training: fp777 personnel with access to personal data receive regular training on data protection obligations and security best practices.

13.2 While fp777 takes all reasonable steps to protect your personal data, no digital transmission or storage system can be guaranteed to be 100% secure. In the event of a personal data breach that poses a risk to your rights and freedoms, fp777 will notify you and the NPC in accordance with its legal obligations.

13.3 Your responsibilities: You are responsible for keeping your fp777 login credentials confidential. fp777 will never ask you to provide your password via chat, email, or any other channel.

14.1 The fp777 Platform integrates with third-party game providers, payment processors, and analytics services to deliver its core functionality. These third parties operate under their own privacy policies and data processing practices.

14.2 Where fp777 shares your personal data with third-party service providers, such sharing is governed by Data Processing Agreements (DPAs) that require those providers to process your data only as instructed by fp777 and in accordance with applicable law.

14.3 fp777's Platform may contain references to other products or services. fp777 has no control over and accepts no responsibility for the privacy practices of any third-party platforms you choose to access.

14.4 fp777 will not share your personal data with any third party for that party's own marketing or commercial purposes without your explicit consent.

15.1 fp777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or the structure of the Platform.

15.2 Where changes are material — such as changes to the categories of data we collect, the purposes for which we use it, or the third parties with whom we share it — fp777 will provide at least fourteen (14) days' advance notice to registered Members via email or a prominent notification on the Platform.

15.3 The most current version of this Policy will always be available on the fp777 Platform. The effective date at the top of this Policy indicates when the current version entered into force.

15.4 Your continued use of the fp777 Platform following the effective date of any amended Policy constitutes your acknowledgment of the updated version. If you disagree with any changes, you may close your account before the changes take effect.

This Privacy Policy was last updated and is effective as of 1 January 2026.

16.1 For all data privacy inquiries, requests to exercise your rights under the Data Privacy Act, or concerns about how fp777 handles your personal data, please contact us through the following channels:

• Data Protection Officer — Email: [email protected] (plain text — not a clickable link). Please include "Data Privacy Request" in the subject line of your message;
• Live Chat: Available 24/7 directly through the fp777 Platform. Our support team can assist with general privacy inquiries and escalate data rights requests to the DPO;
• Response Timeframe: fp777 will acknowledge all data privacy requests within 72 hours and provide a substantive response within thirty (30) calendar days.

16.2 If you are not satisfied with fp777's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the authority responsible for enforcing the Data Privacy Act of 2012.

16.3 When submitting a data privacy request, please provide sufficient information to verify your identity, as fp777 is obligated to ensure that personal data is only disclosed to the individual it belongs to or their authorised representative.